Our client, one of the world’s largest global insurance brokers, is seeking a Director and Lead of its broking team in the Cayman Islands.

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The successful candidate will lead the team and broking strategy and report directly to the managing director of the Cayman firm.

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This role requires a seasoned leader with strong technical expertise in property & Casualty (“P&C”) iinsurance, exceptional relationship management skills, and a track record of delivering profitable growth in a regulated, client-focused environment.

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 This is an office-based role in the Cayman Islands (relocation assistance is provided)

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Responsibilities include:

Business Leadership

• Drive the growth of P&C and Employee Benefits lines (prior EB experience is not required), ensuring profitability, sustainability, and market competitiveness.

• Monitor and respond to market trends, client needs, and regulatory changes to maintain a leading market position.

• Deliver products and services in line with agreed strategy, objectives and targets.

• Ensure broking practices undertaken and colleague conduct is aligned with legal and regulatory requirements, and consistent with the firm’s policies, values and behaviours.

• Provide clients with market insight communications on a regular basis.

• Maintain a thorough understanding of the Cayman/international insurance broking industry and associated trends.

• Represent the firm in the Cayman Insurance Association.

• Drive the development of tailored program/product/facility offerings.

• Oversee wholesale partner relationships and joint placements. 

• Ensure the firm’s continued compliance and good standing with the Cayman Islands Monetary Authority.

 

Portfolio and Client Management

• Manage and grow a personal portfolio of key clients, delivering tailored insurance solutions and maintaining high client retention levels.

• Provide strategic advice and guidance to clients on complex risks and insurance needs, ensuring excellent service and value delivery.

• Lead high-level client meetings and negotiations, ensuring alignment with the company’s client service standards.

• Identify cross-selling and upselling opportunities to enhance client value and profitability.

 

People Leadership

• Lead the firm by example across client and new business broking.

• Foster a culture of performance, collaboration, continuous improvement, and professional development.

• Ensure appropriate recruitment, training, and succession planning strategies are in place to support long-term growth.

• Ensure best practice and innovation is fully disseminated and shared across all client servicing teams.

• Motivate and develop your team towards the accomplishment of business goals and objectives, as well as their own personal career development.

 

Proposition and Product Development

• Drive strategy for program solutions/facilities and their utilisation.

• Identification and execution of proposition/product development opportunities.

 

Compliance with regulatory requirements and business procedures

• Ensure the function is supervising and maintaining standards of business conduct consistent with legislative & regulatory requirements.

• Act as director (regulatory approval required).

• Commercial acumen and negotiation capabilities.

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